Core Privacy Policy

Anytime you use our website, register for an account, or download our mobile app, information is created. Because we know your privacy is important, our Privacy Policy explains how we collect, use, and protect that information.

Summary of Our Privacy Policy

Our privacy policy applies to your use of our services. To regularly improve our services and relationship with you, we may collect different types of information. Some information we collect from you includes.

  • Account Information including your name, address, telephone number, email address, service-related details such as payment data, security codes, service history and other information.

We collect this to

  • Provide services and improve your customer experience;
  • Charge for our services
  • Respond to your questions;
  • Conduct research and analysis to maintain and improve our services;
  • Assist in the prevention and investigation of illegal activities as requested or mandated by law enforcement or through court order;
  • Assist in the prevention and investigation of violations of our Terms of Service or Acceptable Use Policies.
  • Marketing/Advertisement.

 

Some examples of when we share your personal information:

  • When complying with a court order in connection with legal proceedings.
  • Assist with identity verification, and preventing fraud and identity theft.
  • Enforcing our agreements and terms of service

 

Our privacy commitments

  • De West Wind values your personal information. Personal information such as names, addresses, payment information, phone number or email addresses will never be sold, loaned, or given to a third party company for commercial purposes. We keep your Personal Information in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes. In some cases, as mandated by law, your information may be kept for a longer period of time. For details, please see “Related Entities” under our terms of use.

 

Use of our services constitutes an acknowledgement and acceptance of our privacy policy, terms of service, or acceptable use policy. These policies are subject to change at any time. Any changes including additions, subtractions, or amendment of terms to this privacy policy will be posted on this page.

 

How It Works

Download App

Download our app from your app store or register online.

Create An Order

Take a ride or dispatch an item from the app

Pick Up

One of our drivers/dispatchers picks you or your item up quickly

Drop off

Driver drops you/item off at destination after safe and sweet ride.