Customers Terms Of Use

SECTION I: TERMS OF USE

THANK YOU FOR REGISTERING WITH US! IT IS IMPORTANT THAT YOU REVIEW THIS AGREEMENT NOW AND FROM TIME TO TIME BECAUSE BY ACCESSING THIS WEBSITE, BY PLACING A REQUEST WITH US BY TELEPHONE OR THROUGH THIS WEBSITE/APP, OR BY SIGNING UP YOU ARE AGREEING TO CERTAIN TERMS AND CONDITIONS THAT GOVERN THE USE OF THE SITE AND THE TERMS UPON WHICH WE AGREE TO MAKE THIS SITE AVAILABLE TO YOU AND UPON WHICH WE WILL MAKE DELIVERIES TO YOU

Applicability & Acceptance of These Terms of Use. By accessing this website (the ``Site``), by placing a request with us by telephone or online/ app, and/or by signing up, you agree to the terms of this Agreement (the “Agreement”) as it exists at that time. This Agreement is an agreement between you and DE-WESTWIND INNOVATIVE BUSINESS COMPANY LIMITED, (the ``Company``) that states the terms and conditions under which you may use the Site and receive services from us. The Company is the owner of the following trademarks: DE-WESTWIND INNOVATIVE BUSINESS COMPANY LIMITED.`` The Company operates under the name dewestwindng.com. This agreement is binding on you whether you request service from us via the telephone, in our stores, applications, or via one of our websites, including www.dewestwindng.com. Each time you access our website or applications, complete the on-line registration process, or submit each request, you confirm and affirm that you have read, understand and agree to these Terms and Conditions in the form in which they appear at that time.

Our Service: When you place a request for service, we will utilize commercially reasonable efforts to deliver to you at the time of your choosing. The Company, in its sole discretion, reserves the right to refuse service to anyone, with or without cause or reason. We reserve the right to change our charges and/or our delivery fee structure at any time.

Consideration. You acknowledge that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which are hereby acknowledged. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your use of the Sites and receipt or use of data, content, products and/or services through the Sites, the possibility of our review, use or display of your Submission(s), and the possibility of publicity and promotion from our review, use or display of your user-generated content.

Charges For Our Services: Our charges vary depending on the type of service or membership. For more information regarding our charges for different services under different customer’s registration, please contact our customer service department. Our agents are available to answer your questions either through phone, WhatsApp or email.

Taxes: Where required by law, we collect Taxes on behalf of the government of Nigeria.

Time For Services: Also, we limit our services area to ensure high quality service to people within our stated service areas. If you place a request for as service for an address outside of our service areas, we reserve the right to cancel your request. In the case of bad weather, or unforeseen service complications, service may become delayed. We do not guarantee or stipulate that services will be completed in a specific time frame. Services times are subject to many things, including the weather, traffic conditions and are in all cases made at our convenience. However, we strive always to better a quality and prompt service to our customers.

Tips: Our drivers/riders are allowed to accept tips. Customers are under no obligation to tip drivers/riders but have the option of doing so at their discretion.

Payment. We accept credit/debit cards. When you place a request, we will authorize your card for the total amount of your bill. We will submit the total amount due to our processor, net of any changes, credits, returns and tips on the next business day. In the event your card is declined we reserve the right to collect funds for any uncollected transactions owed us. If you fail to pay any fees or charges when due, we may charge such amount directly to the card identified in your Customer Account Information and we may suspend or terminate your access to our Service. You shall be responsible and liable for any fees, including attorneys` fees and collection costs, that we may incur in our efforts to collect any unpaid balances from you

SECTION II: LICENSE AND PROPRIETARY RIGHTS

Copyright and Ownership. All Site content, design, text, logo, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are the property of, or duly licensed to, the Company. Consent is granted to view all of such things for the sole purpose of placing an order or service request with us. You are not authorized to save or collect any such information. Any other use of materials on this Site, including modification, distribution, or reproduction is strictly prohibited. You acknowledge that the Company and/or third party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. The Company reserves the right to revoke your use of the Site.

Graphics, and button icons are service marks, trademarks, and/or trade dress of the Company or otherwise proprietary to the Company and may not be used by you for any reason. All other trademarks, service marks, product names, and company names or logos appearing on the Site are the property of their respective owners and you do not acquire any ownership rights in such marks, logos, or names by using this Site or our service.

Age Declaration:You hereby represent that you are an adult and have the power and authority to enter into this Agreement and perform your obligations hereunder.

Access to our Site is accomplished through the use of a user name and a password that you select upon registration. You are solely responsible for any authorized or unauthorized access to your account by any person. You agree to bear all responsibility for the confidentiality of your password and for charges incurred from use of our Site with your password. You agree to notify us promptly of any unauthorized use of your password and you will remain liable for any use of our service until you notify us of the unauthorized use of your password. We may call or send you text messages or email from time to time to update you of our current services. Text message charges by the telephone carrier may apply.

Your Account: You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your account and password to access the Site. You agree and accept responsibility for keeping all your account information current, including address, payment information, telephone number and e-mail address. You can update your information in the Your Account area on our site. You agree that you will not provide fraudulent information and that you are solely responsible for any information you provide to us, and accept responsibility for all activities that occur under your account or password and for restricting access to your computer. You will comply with all laws applicable to your activities on the Site and with this Agreement.

Privacy Policy. Acceptable Use Policy
You are solely responsible for any and all acts and omissions that occur under your account or password, and you agree not to engage in unacceptable use of our service, site or systems. Among other things you agree not to: (a) disseminate or transmit unsolicited messages, chain letters, or unsolicited commercial e-mail; (b) disseminate or transmit material that, to a reasonable person, may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening, or malicious; (c) disseminate or transmit files, graphics, software, or other material that actually or potentially infringes the copyright, trademark, patent, trade secret, or other intellectual property right of any person; (d) create a false identity or otherwise attempt to mislead any person as to the identity or origin of any communication; (e) export, re-export, or permit downloading of any message or content in violation of any export or import law, regulation. (f) interfere with, disrupt, or attempt to gain unauthorized access to other accounts; (g) disseminate or transmit viruses, Trojan horses, or any other malicious code or program; or (h) engage in any other activity deemed by us to be in conflict with the spirit or intent of this Agreement.

Relates Entities.In the course of our business we may buy or sell business units, engage third parties and agents, offer promotions or otherwise affiliate with other companies for the purpose of enhancing our service or business (``Related Entities``). In such case(s) your personal information may be shared with such Related Entities. We will not otherwise sell or rent any personally identifiable personal information. Nothing contained herein shall be deemed to prevent or limit the sale of your personal information as a result of a merger, consolidation, sale or other business combination.

Warranty Disclaimer; Limitation of Liability; Indemnification
YOU EXPRESSLY AGREE THAT USE OF THE OUR SERVICE, THE SITE, AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK. OUR SERVICE, THE SITE, AND ITS CONTENTS ARE PROVIDED ON AN ``AS IS,`` ``AS AVAILABLE`` BASIS. THE COMPANY ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, BROWSING OF, OR DOWNLOADING OF ANY MATERIAL FROM THE SITES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR SERVICE, THE SITE, OR ITS CONTENTS OR WITH RESPECT TO ANY INFORMATION, SERVICES, AND PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH OUR SERVICE; WE DO NOT ADOPT ANY REPRESENTATION OR WARRANTY OF ANY MANUFACTURER OR MERCHANT OF ANY SUCH INFORMATION, SERVICE, OR PRODUCTS. WE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND AS TO THE AVAILABILITY, ACCURACY, OR CONTENT OF ANY INFORMATION, SERVICES, OR PRODUCTS OBTAINED THROUGH THE SITE OR THE SERVICE. WE DO NOT WARRANT THAT THE FUNCTIONS PROVIDED BY THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. NEITHER THE COMPANY NOR ANY OF ITS DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, REPRESENTATIVES, THIRDPARTY INFORMATION PROVIDERS, MERCHANTS, OR LICENSORS (COLLECTIVELY, ``COMPANY PARTIES``) SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF DATA, INCOME, OR PROFIT; OR LOSS OR DAMAGE TO PROPERTY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR SERVICE, OR THE INABILITY TO USE, THE SITE, THE COMPANY SERVICE, OR THE INTERNET. IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE. YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE FOR YOU TO DISCONTINUE YOUR USE OF OUR SERVICE AND TO TERMINATE THIS AGREEMENT.

Indemnification.The material in the Site is provided for lawful purposes only. You agree to defend, indemnify, and hold the Company Parties harmless from any and all suits, actions, legal or administrative proceedings, claims, demands, damages, liabilities, and expenses, including attorneys’ fees and costs, arising in connection with a violation of this Agreement by you or through use of your account

SECTION III Miscellaneous

Termination.This Agreement is effective upon your acceptance as set forth herein and shall continue in full force and effect until terminated. The Company may suspend or terminate this Agreement or the service or remove or disable access to any portion of our service at any time for any reason with or without notice to you. If you do not agree with the terms of this agreement, you may terminate your acceptance by emailing us at support@dewestwindng.com and by no longer accessing our website(s). In addition, you are responsible for any charges incurred to third-party vendors or content providers prior to your cancellation.

Notices.We may give notice to you of a change in this Agreement and any other matter through a posting on the Site of updates to this Agreement, or other means determined by the Company.

Entire Agreement.This Agreement and the Privacy Policy referred to herein represent your entire agreement with the Company regarding the use of the service and the Site. You agree that this Agreement is not intended to confer and does not confer any rights or remedies upon any person other than you, the Company, and Company Parties. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention of the parties, and the remainder of this Agreement shall remain in full force and effect. The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.

Any cause of action by you must be instituted within one year after the claim or cause of action has arisen, or be barred.

Amendment.The Company may amend this Agreement at any time by posting the amended terms on our Site. All amended terms shall automatically be effective at the time they are initially posted on our Site. By accessing this Site after the effective date of any such amendment, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Agreement to which you are bound. Customers who prefer to place order by telephone agree to be bound by the terms of this Agreement as amended from time to time. In all cases as a condition of making services to you, you agree to review this agreement from time to time

Headings & Construction.The section titles in the Terms of Use are for your convenience only and carry no contractual or legal effect whatsoever. The language in these Terms of Use shall be interpreted in accordance with its fair meaning and shall not be strictly interpreted for or against either party

All advertisements offered by the Company expire 30 days after distribution, unless otherwise stated.
I agree to the above terms and conditions.

How It Works

Download App

Download our app from your app store or register online.

Create An Order

Take a ride or dispatch an item from the app

Pick Up

One of our drivers/dispatchers picks you or your item up quickly

Drop off

Driver drops you/item off at destination after safe and sweet ride.