Operations Manager

Operations Manager



Provides administrative support in a staff capacity to a diverse functional area or business group by directing such activities as budget planning and control, personnel administration, training, communications, and workflow procedures for De West Wind Nigeria and Teruke International Co Ltd. Identifies, coordinates, and implements numerous business projects/programs to improve the quality and cost-effectiveness of operations and service. Provides support and advice to the executive team. Resolves complex problems, many of which may be challenging.

Essential Functions:

- Ensures compliance with organization policies/procedures; effective utilization of personnel, materials, space, and equipment; and effective customer service.

- Source for clients for DWW and Teruke International Co Ltd

- Work collaboratively with the Production manager of Teruke International Co Ltd and strategize for the growth of the organization and associated businesses.

- Recommends and implements internal policies and procedures. Interprets and applies company policies/procedures.

- Manages the budget to meet the fiscal goals for capital, payroll, and non-payroll expenses; performs financial and staffing analysis.

- Coordinates reconciliation of accounts and budget reporting requirements.

- Advises executive team of serious variances; recommends and implements solutions.

- May include managing complex negotiating agreements.

- Supervises multiple ancillary functions, such as processing unit of the organization, systems development, communications, and training.

- In addition, provides human resources support to the entire functional area, including managing the hiring, salary determination and performance evaluation processes.

- Directs the units’ participation in diversity employment programs.

- May compile statistics and produce reports for human resources and executive team.

- Facilitates/administers training and educational programs, such as professional development, systems training and train-the-trainer programs.

- May conduct training sessions.

- Identifies service and operational problems and issues; provides project management support to identify, research, develop and implement solutions.

- Edits/produces any organizational unit communications, such as newsletters, advertisements and directories. Represents the organizational unit on administrative matters.

- Establishes partnerships with other functional areas of the organizational business interest.

- Provides consultation to project teams working on organizational wide business interests.


Basic Qualifications:


- Minimum five (5) years of experience managing a multi-disciplinary staff of professionals, technical and managers.


- Bachelor’s degree in business administration, communication, marketing or any related field of study.

Additional Requirements:

Great Communication Skills

Crisis/Conflict Management Skills

Positive under pressure

Ability to motivate a team

Good Presentation/Training Skills

Ability to adapt to constantly shifting priorities in managing a wide range of projects

Team player, tactful and diplomatic.

Demonstrated interpersonal skills.

Basic user knowledge of computer systems/MS Office applications.

Preferred Qualifications:

B.Sc. in Transport and Logistics and/or any other Social Science Discipline

3-5 Years’ Experience in Logistics, Supply Chain, Haulage and Transport Services

MBA/CILT would be an added advantage

Knowledge of logistics, marketing, customer service, and or e-hailing/ridesharing service is an added advantage.

Other Details:

Primary Location: Lagos (Ogba, Ikeja, Ketu, Berger, Mowe)

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri. May be required to work some weekends

Working Hours Start: 8:00 AM

Working Hours End: 6:00 PM

Job Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Job Level: Manager with Direct Reports

Job Category: Administration, Clerical and Support Services

Specialty: Administration

Travel: Yes, 5 % of the Time

Apply using this link: https://dewestwindng.com/careers/job?id=89


De West Wind Nigeria and Teruke International Ltd are an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen.